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EU9 Privacy Policy

  • Update：2024-06-28 19:40:58
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Data Collection

We collect a variety of information to operate our online casino platform and provide you with a safe and enjoyable gaming experience. 

This information falls into the following categories:

  • Contact Information: 
    We collect contact information such as your name, email address, and phone number when you register for an account, 
    contact customer support, or participate in promotions.
     
  • Account Information: 
    We collect account information such as your username, password (in a secure, encrypted format), 
    and wallet balance to manage your account and facilitate deposits and withdrawals.
     
  • Activity Record: 
    We collect information about your activity on our platform, including game records, betting records, 
    deposit and withdrawal history, and login /logout times. 
    This information is used to track your gameplay, manage your account, 
    and comply with regulatory requirements.
     
  • Technical Data: 
    We collect technical information about your device and how you interact with our platform. 
    This may include your IP address, device type and operating system, 
    browser information, and referring website. 
    This information is used to improve the performance of our platform, 
    personalize your experience, and for security purposes.
     

Data Usage

We use the information we collect to enhance your experience on our platform in several ways:

  • Optimize User Experience: 
    We analyze your activity and preferences to personalize your experience. 
    This may include recommending games you might enjoy based on your past play, providing tailored promotions, 
    and optimizing the layout and functionality of the platform for your device.
     
  • User Requirements: 
    When you contact customer support or make inquiries regarding your account, 
    we use your information to identify you, understand your request, 
    and provide you with the best possible assistance. 
    This may include accessing your account details, transaction history, and game records.
     
  • Send Notifications: 
    With your consent, we may use your contact information to send you notifications about 
    important updates to our services, new game releases, promotions, and bonus offers. 
    You can always choose to opt-out of receiving these notifications.
     
  • Information Analysis: 
    We analyze anonymized and aggregated user data to understand how users interact with our platform. 
    This helps us identify areas for improvement, develop new features, 
    and ensure we are meeting the needs of our players. 
    We may also use this information for marketing purposes, such as tailoring our 
    advertising campaigns to specific demographics.
     

Data Sharing

We understand the importance of data privacy and will only share your information under the following circumstances:

  • User Permission: 
    We will only share your information with third parties when you have explicitly given us your consent. 
    This may include sharing your information with game providers or other partners to offer you specific services or promotions.
     
  • Cooperate With the Law: 
    We may be required to disclose your information to comply with a court order, subpoena, or other legal process. 
    We will also disclose your information if we believe it is necessary to investigate or prevent illegal activity or fraud.
     
  • Protect the Company's Rights: 
    We may share your information to protect the rights, property, or safety of EU9, our employees, or others. 
    This may include sharing information with fraud prevention services or other third parties who help us manage risk.
     
  • Co-manufacturers: 
    To provide you with the best possible service, we may share your information with partner vendors who help us operate the platform. 
    These vendors are contractually obligated to keep your information confidential and secure, and they are only permitted 
    to use your information for the purpose of providing services to EU9.
     

Data Protection

EU9 takes the security of your personal information very seriously. 

We implement a variety of security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. 

These measures include:

  • Security System:
    We use industry-standard security measures, including secure socket layer (SSL) encryption technology, 
    to protect your information during transmission. 
    We also store your information on secure servers behind firewalls.
     
  • Access Supervision: 
    We have implemented access controls to restrict access to your personal information. 
    Only authorized personnel have access to your information, and they are required to use it only for the purposes described in this Privacy Policy. 
    We also monitor for suspicious activity and IP addresses to prevent unauthorized access to user data.
     
  • Regularly Updated: 
    We regularly review and update our security measures to keep pace with evolving threats. 
    We also conduct penetration testing to identify and address any vulnerabilities in our systems.
     

Data Saving

The following are the data preservation details of EU9:

  • EU9 understands that you may not want us to keep your personal information indefinitely. 
     
  • We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, 
    unless a longer retention period is required or permitted by law.
     

User Rights

EU9 respects your right to control your personal information. 

Here's how you can exercise your rights:

  • Query /Change /Delete Information: 
    You have the right to access, correct, or delete your personal information. 
    You can review and update your account information through your account settings on our platform. 
    For other requests, you can contact us using the information below.
     
  • Limit/Reject Website to Use Information: 
    You have the right to restrict or object to how we use your personal information. 
    For example, you can opt-out of receiving marketing communications from us. 
    You can manage your communication preferences through your 
    account settings or by contacting customer support.
     
  • Contact Us: 
    To exercise any of your data privacy rights, 
    please contact us at:
     

Privacy Policy Alteration

The following are the terms of EU9’s privacy policy changes:

  • EU9 reserves the right to update this Privacy Policy from time to time. 
     
  • We will do so in accordance with applicable data protection laws and regulations. 
     
  • We will post any changes to this Privacy Policy on this page. 
     
  • For significant changes to this Privacy Policy, we may also notify you by posting a message on our platform or sending you an email.
     
  • We encourage you to review this Privacy Policy regularly to ensure you are aware of the most current version. 
     
  • Your continued use of our platform after any changes to this Privacy Policy will be deemed your acceptance of those changes.
     

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