EU9 PROMOTIONS

FAQ

User Cannot Receive Verification Code?

  • Check Spam /Junk Folder 
  • Ensure Correct Email /Phone Number
  • Resend the Verification Code
  • Check Email /Phone Provider Issues
  • Contact Customer Support

User Forgot Account /Password?

  • Use the Account Recovery Process
  • Email or Phone Verification
  • Reset the Password
  • Contact Customer Support

User Forget Withdrawal Password?

  • Reset Withdrawal Password
  • Verify Identity
  • Set a New Withdrawal Password
  • Customer Support

How to Bind a Bank Card ?

  • Login to Account
  • Access Banking Section
  • Add Bank Card
  • Verify the Card
  • Confirmation
  • Security Precautions

User’s Account Has Not Been Scored?

  • Confirm the Transaction
  • Processing Time
  • Verify Bank/Card Details
  • Check Transaction Status
  • Contact Support

User’s Withdrawal Application Was Rejected?

  • Review Requirements
  • Complete Account Verification
  • Correct Bank Details
  • Contact Support